Apr 082010

The number one reason why you get a email delivery error is because there is a typo in the email address or the email address does not exist. The amount of time I have ripped the mail system apart trying to find the problem only to have somebody walk up behind me and point out that the email address is spelt wrong. It’s very easy to see what you want to see, so double check those email addresses.

The second reason is that you have been Blacklisted. Particularly over the last year there has been a massive increase in email related viruses. These viruses take control of your PC (In the background, unknown to you) and send out thousands of spam emails. When the mail servers on the Internet see all this spam coming from your PC they Blacklist you. Unfortunately it is not necessarily that easy to get yourself removed from the blacklist and you will probably need the help of a computer professional. The best way to prevent your email being blacklisted is to keep your anti virus software up to date.

If you are having email problems contact us using our Ask Us a Question page.

Apr 072010

Recently many people on all networks have started to have problems sending emails that have a large number of recipients. Usually the emails get returned with an error message by your ISP or a mail server somewhere further down the line.

The reason is very simple, SPAM. It is now generally accepted that over 80% of all emails are SPAM (Junk Emails) and each year the spammers use more sophisticated methods to get their junk emails out. Over the last year several viruses have spread around the world that take control of your PC and use it to send out thousands of junk emails that you are unaware of.

To counteract this most email providers are starting to implement restrictions of a max of 50 recipients per email. So if you need to send a large number of emails you can use Word to do a Mail Merge or use a hosted email marketing service like Constant Contact.

Call John form Alpha Broadband at 053 9485360

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